Chapter 16

Finding and Keeping Superstar Employees

In This Chapter

arrow Executing the hiring process

arrow Motivating your employees through training

arrow Handling pay and performance issues

arrow Terminating an employee when all else fails

arrow Putting together an organization chart and an employee manual

arrow Examining the traits of successful employers

If you’re like most small-business owners we know, you may work without any employees for a period of time as you transition through the start-up stage. Then after you decide to hire employees, you may find that you need or want only one or two. However, if you have ambitions to really grow your business, you’ll probably end up hiring many employees. After all, employees mean leverage (increased means of accomplishing your mission) in the world of business, and leverage opens up all kinds of opportunities for growth.

The concepts and suggestions in this chapter ...

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