Now that we’ve covered general principles, why can’t facilitators just use these principles to help groups make decisions and solve problems. The answer is, they can. Techniques, however, provide clarity and a sense of direction for the group and make the process flow more smoothly. Techniques are useful for several reasons.
Techniques minimize process loss. During the decisionmaking or problem-solving process, groups follow steps, either formally or informally, that move the group toward a result. These steps increase participation among members, reduce the chance of one or two people dominating the discussion, and cover in sequence issues relevant to a full exploration of the problem. Certain factors such as varying ...
Get Small Group Facilitation: Improving Process and Performance in Groups and Teams now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
