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Small Group Facilitation: Improving Process and Performance in Groups and Teams by Judith A. Kolb

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Summary

This chapter described five techniques: three that focus on the problem—fishbone, single question, and force-field analysis— and two that focus on solutions—standard agenda and program evaluation and review (PERT). Single question and force-field analysis also include solutions or applications steps. The final technique chapter reviews three techniques suitable for strategic planning.

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