Smart and Sustainable Operations and Supply Chain Management in Industry 4.0

2  Operations Strategy

Ehsan Khajeh, Sercan Demir, and Turan Paksoy

DOI: 10.1201/9781003180302-2

CONTENTS

• 2.1 Introduction to Operations Strategy
• 2.1.1 Key Concepts in Operations Strategy
• 2.2.1.1 Operational Efficiency
• 2.2.1.2 Operational Effectiveness
• 2.2.1.3 Operational Strategy
• 2.2.1.4 Operational Sustainability
• 2.2.1.5 Quality
• 2.2.1.6 Six Sigma
• 2.1.2 Operations Strategy vs. Operations Management
• 2.1.3 Approaches to Operations Strategy
• 2.1.3.1 Core Operational Strategy Areas
• 2.1.3.2 Operations Strategy Examples
• 2.1.3.3 Four Perspectives on Operations Strategy
• 2.2 Operations Strategy Formulation
• 2.2.1 Step 1. Setting Organizational Goals
• 2.2.2 Step 2. Assessing the Organizational Environment
• 2.2.3 Step 3. Defining Quantitative Goals