Smart Cities and Homes

Chapter 17

Smart restaurants: survey on customer demand and sales forecasting

A. Lasek^*

N. Cercone^*

J. Saunders^†*    Department of Electrical Engineering and Computer Science, Lassonde School of Engineering, York University, Toronto, ON, Canada^†    Fuseforward Solutions Group, Vancouver, BC, Canada

Abstract

Demand forecasting is one of the important inputs for a successful restaurant yield and revenue management system. Sales forecasting is crucial for an independent restaurant and for restaurant chains as well. In this chapter a comprehensive literature review and classification of restaurant sales and consumer demand techniques are presented. Sales prediction is very complex due to the impact of internal and external environment. However, a reliable ...