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Smart Cities and Homes by Petros Nicopolitidis, Mohammad S Obaidat

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Chapter 17

Smart restaurants: survey on customer demand and sales forecasting

A. Lasek*
N. Cercone*
J. Saunders*    Department of Electrical Engineering and Computer Science, Lassonde School of Engineering, York University, Toronto, ON, Canada    Fuseforward Solutions Group, Vancouver, BC, Canada

Abstract

Demand forecasting is one of the important inputs for a successful restaurant yield and revenue management system. Sales forecasting is crucial for an independent restaurant and for restaurant chains as well. In this chapter a comprehensive literature review and classification of restaurant sales and consumer demand techniques are presented. Sales prediction is very complex due to the impact of internal and external environment. However, a reliable ...

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