Chapter 12Smart Cities and the Symbiotic Relationship between Smart Governance and Citizen Engagement

Tori Okner1 and Russell Preston2

1Senior Associate, Principle Group, Boston, MA, USA

2Design Director, Principle Group, Boston, MA, USA

Objectives

  • To become familiar with smart governance through emerging best practices stakeholder engagement
  • To become familiar with the importance of placemaking and human-scaled design with respect to smart governance
  • To become familiar with the importance of city planning on the neighborhood scale that connects sincerely with local places
  • To become familiar with how to organize an engaging, community-led planning process
  • To become familiar with how to make informed decisions about technological solutions that have emerged through community discussions and planning.

This chapter recognizes that cities are at the forefront of innovation and are increasingly competing for scarce resources. It suggests that for smart cities to succeed they must facilitate human connection. This can be achieved through smart governance, circumspect implementation of the tenants of smart cities, along with human-centered planning and design. The symbiotic relationship between citizen engagement and smart governance is explored through a case study on Somerville, Massachusetts. Lessons learned and broad recommendations are then posted for readers' consideration.

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