Smart (Enough) Systems: How to Deliver Competitive Advantage by Automating the Decisions Hidden in Your Business

Chapter Four: Core Concepts

Building smart enough systems using enterprise decision management requires understanding a number of core concepts about data, analytics, business rules, and adaptive control. This chapter gives you an overview of these concepts without attempting to get into details. Subsequent chapters provide more detail on data and analytics, business rules, and adaptive control, respectively.

Introduction

Enterprise decision management involves a series of connected steps that include the following:

1. Identifying areas where enterprise decision management can be used effectively in your organization
2. Gathering and preparing the data needed
3. Defining analytics to understand the data and to form and test hypotheses
4. Building and continuously ...