Chapter Ten: EDM and the IT Department

The impact of EDM on the IT department can be profound and positive. EDM builds on some of the most important trends in IT, solves some of IT’s most persistent problems, and helps power some of the capabilities most in demand from IT departments. This chapter covers some of these impacts and discusses how decision services are deployed. The impact of EDM on software development life cycles and methodologies is also considered.

Complementing, Solving, and Enabling

In many ways, the time is right for EDM, and it probably wasn’t right until fairly recently. Although some organizations, many used as examples throughout this book, have been using these technologies and their predecessors to build smart enough ...

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