Chapter Eleven: Closing Thoughts

The world is conspiring to force you to build smarter information systems—smart enough systems. The technology exists for you to get started, and you should.

Recap: Smart Enough Systems

Smart enough systems ensure that the decisions your organization makes, especially the high-volume, front-line decisions your systems and staff make every day, are smart enough to help you survive and thrive in today’s business and economic climate. In a very real way, your organization is the decisions it makes. Traditional approaches to information systems don’t handle small, operational decisions well, which is a problem, because many small decisions add up and make the difference between success and failure. Smart enough systems ...

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