Smart (Enough) Systems: How to Deliver Competitive Advantage by Automating the Decisions Hidden in Your Business

Introduction

Although many of the techniques and technologies described in this book are in active use, typically they have been used only in certain kinds of systems. As a result, these technologies have been perceived as solutions only for narrow problems—credit card fraud and loan originations, for example. Meanwhile, ongoing change in the business world has resulted in a broad need for smart enough systems. However, mainstream development technologies and approaches lack critical capabilities, and proven technologies are overlooked. This book is about smart enough systems—why you need them and how to use these technologies to develop them. Why smart enough? In the past, the term “smart systems” has been associated with Artificial Intelligence. ...