CHAPTER 7

Dealing With Common Team Challenges

Applying mutual learning in your team changes the way you and the team approach common challenges. That applies to preparing for and conducting meetings, jointly planning and conducting feedback, and working as a team when physically apart, including e-mail communications. It also covers issues such as speaking with one voice to support a decision without suppressing personal concerns, and helping the team to influence you as its leader.1

Preparing for Meetings

I was coaching a leader who talked about how he prepared for challenging meetings. He described it like a chess game. Before the meeting he would privately review the possible steps the other people might take. He would say to himself, “If ...

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