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Smart Videoconferencing by Lewis Barlow, Peta Peter, Janelle Barlow

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Introduction

In its simplest terms, videoconferencing involves individuals sitting in front of video cameras, talking with and viewing each other on monitors, much as they might if they were in the same room together. They may also look at or work on electronic documents during their videoconference. The medium is real-time interactive, and far-end participants can both hear and see each other. The compelling reason for holding a videoconference is to intensify human interaction without having to travel.

We recently met the marketing director of a major manufacturer of videoconferencing systems. We shared personal stories, got to know each other as much as is possible in an initial meeting, covered our agenda, set tasks for both sides to ...

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