Six principles for outsourcing success
Taking the need for committed leadership and the parallels with M&A, experience shows that applying six core principles underpinning successful M&A deals can help to ensure that outsourcing delivers at least its original business objectives and benefits. These six principles are illustrated in Figure 1.
Figure 1. Six M&A principles for outsourcing success
Source: Adapted from McKinsey & Co.
These principles cannot actually guarantee achievement of the objectives, since that also requires continuing commitment and a sound grasp of the strategic and market context. But what applying ...
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