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Smarter Outsourcing: An executive guide to understanding, planning and exploiting successful outsourcing relationships by Robert Morgan, Jean-Louis Bravard

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Executive challenges for suppliers

We believe that the suppliers which move fastest to create and build this virtuous circle will be the winners in the outsourcing market of tomorrow, clearly differentiated by their proven ability to realize benefits for clients. Achieving this involves a sharp rise in openness and face-to-face communication at board level. In turn, it raises five key challenges for the CEO and executives of suppliers:

  1. New executive structures: These are needed to underpin commitments to strategic sourcing, share the client vision and mandate the direction being taken by both parties. For global suppliers, this will require greater ‘in-region’ autonomy from head office. All too often delays and politics are caused by the need ...

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