Book description
This book shows readers the smarter way to sell -by building trusted consultative relationships with their customers. Whatever you are selling, this book will help you do it better, and feel better about doing it. By switching your focus from the hard sell to building more trust and adding more value, you will end up not just with more satisfied customers, but with more sales as well.
Table of contents
- Cover (1/2)
- Cover (2/2)
- Contents
- Acknowledgements
- About the authors
- Foreword
- Preface to the second edition
- Introduction
- IOWEU – next generation sales strategies
- How your buyers really see you
- Understanding and changing your relationships
- Understanding and adapting to buyers
- Building rapport and trust – the I We U approach
- Uncovering real value
- Moving to a higher level of conversation
- Cementing credibility and trust with your buyers
- Presenting your ideas for positive impact
- Getting smarter: putting IOWEU to work
- Summary of key messages
- Additional resources
- Notes
- Index (1/2)
- Index (2/2)
Product information
- Title: Smarter Selling, 2nd Edition
- Author(s):
- Release date: March 2011
- Publisher(s): Pearson Business
- ISBN: 9780273750512
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