Chapter 17
The Workplace Leader’s Guide to Social Collaboration
In This Chapter
Using social collaboration to create a welcoming, productive workplace
Choosing social workplace applications
Recognizing achievement
Synchronizing with HR information systems
Social collaboration is an important tool for creating a more productive workplace and a more engaged workforce. By making people feel more connected to each other and the organization as a whole, a collaboration network can help motivate employees to work harder, contribute more actively, and seek to advance within the organization (rather than jump ship to a competitor).
A survey by APCO Worldwide and Gagen MacDonald (www.gagenmacdonald.
com/ism/power-internal-social-media
) found that employees in organizations with successful internal social networks are
39 percent more likely to recommend their company’s products and services
60 percent more likely to give their company the benefit of the doubt in a crisis
67 percent more likely ...
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