5I Know How to Make You Like Me
Rapport is the ability to enter someone else's world, to make him feel that you understand him, that you have a strong common bond.
—TONY ROBBINS
OilHater was the nickname of a person who truly hated the oil industry. This man, who was very educated and well spoken, articulately explained on blogs and forums how awful fracking was to the environment and how it was going to ruin the earth for future generations. As his posts gained popularity and he gained a following, more and more anger was evident in his posts.
After months of building his reputation, OilHater started to threaten violence. Posts started to discuss how blowing up fracking stations might be the way to go to stop these heinous attacks on Mother Nature. He even mentioned a few fracking stations in certain areas of Texas that he would like to target.
At this point, Paul started appearing in forums all over the Internet that spoke about the dangers of fracking. Paul was a concerned father of two young kids. A huge oil company started fracking in his area, and he wanted to know how to protect his kids from any potential harm.
The forum was full of helpful people who offered Paul advice on what to do and how to protect his family from damage to water sources and soil. Paul kept posting to the forums, asking questions that an unknowledgeable person would ask.
One day, OilHater answered a message from Paul with extensive ...
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