NOTES
INTRODUCTION
1. Goldsmith, S., & Eggers, W. (2004). Governing by network: The new shape of the public sector. Washington, DC: Brookings Institution Press (p. 7).
2. For more on these types of problems, see Groupsmith. (2013). Technical problems vs. adaptive challenges. Retrieved from http://www.groupsmith.com/uploads/file/technical%20problems%20vs%20%20adaptive%20 challenges.pdf
3. Friedman, T. (2005). The world is flat: A brief history of the twenty-first century. New York: Farrar, Straus and Giroux (pp. 449–459).
4. Phills, J., Deiglmeier, K., & Miller, D. (2008). Rediscovering social innovation. Stanford Social Innovation Review, 6, Fall 2008. Retrieved from http://www.ssireview.org/articles/entry/rediscovering_social_innovation
5. Murphy, ...
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