1. Goldsmith, S., & Eggers, W. (2004). Governing by network: The new shape of the public sector. Washington, DC: Brookings Institution Press (p. 7).

2. For more on these types of problems, see Groupsmith. (2013). Technical problems vs. adaptive challenges. Retrieved from challenges.pdf

3. Friedman, T. (2005). The world is flat: A brief history of the twenty-first century. New York: Farrar, Straus and Giroux (pp. 449–459).

4. Phills, J., Deiglmeier, K., & Miller, D. (2008). Rediscovering social innovation. Stanford Social Innovation Review, 6, Fall 2008. Retrieved from

5. Murphy, ...

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