References
CHAPTER 1
Grant Thornton, “Social Media and Its Associated Risks,” http://www.grantthornton.com/portal/site/gtcom/menuitem.91c078ed5c0ef4ca80cd8710033841ca/?vgnextoid=324b4c0939f73310VgnVCM1000003a8314acRCRD&vgnextfmt=default&vgnextrefresh=1
“More Than 75 Percent of Businesses Use Social Media, Nearly Half Do Not Have Social Networking Policies,” http://www.businesswire.com/news/home/20110714005259/en/75-Percent-Businesses-Social-Media-Social-Networking
“Study: 60 Percent of Companies Using Social Media Have No Plan,” http://fuelingnewbusiness.com/2010/06/24/study-60-percent-of-companies-using-social-media-have-no-plan/
“Social Media for Managing Relationships with a Large Customer—BAE Systems and the Dept. of Defence,” http://www.youtube.com/watch?v=Utqabc8iwrc ...
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