Software Change Management: Case Studies and Practical Advice

Chapter 1. Getting Started

This book is about making needed changes within software organizations. As such, its focus is on helping you get rid of inefficiencies, waste, and incompetence that make completing a software development or maintenance project more difficult. It differs from other books on change you might read by presenting case studies instead of emphasizing either the fundamentals or processes involved in facilitating organizational change. By providing these examples, I hope to show you what to do and how to react in a variety of situations that might or might not be supportive of your change proposals. These situations mimic those you will find in real-world industrial and government settings. Although they encompass mostly software ...