Chapter 23. Culture
We are seeing a renaissance of interest in culture and values in business these days,1 which I view as another example of nature abhorring a vacuum: Culture and values are coming into focus now because we simply haven’t given them much consideration in recent times. While revelations about errant companies and company officers continue to multiply, those who have hewn to the true path seem to be forgotten. It’s always that way: The foibles and follies of rascals sell newspapers and media air time, and the honest folks don’t get much publicity—even if they represent the majority.
In this chapter, we’ll delve into the relationship between “culture” and “values.” I’m proud to have worked for a company that has a strong culture, ...
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