April 1999
Intermediate to advanced
608 pages
18h 38m
English
book
Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design
by Larry L. Constantine, Lucy A. D. Lockwood
Content preview from Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design
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18 Test Scores: Laboratory and Field Testing of Usability
History Testing
For good and sufficient reasons, usability testing has long been the foundation of modern usability engineering. The usability lab was where “real” data was gathered from the interactions of real users with real systems. Data from laboratory study not only resolved practical design problems for developers but also provided a growing body of insight into the general nature of human-machine interaction.
In a sense, the story of usage-centered design begins in the test lab. Early in our work on software usability, we were struck by a seeming contradiction. Various software vendors had publicly declared a commitment to user-friendly development, visibly demonstrating their ...
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