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Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design
book

Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design

by Larry L. Constantine, Lucy A. D. Lockwood
April 1999
Intermediate to advanced
608 pages
18h 38m
English
Addison-Wesley Professional
Content preview from Software for Use: A Practical Guide to the Models and Methods of Usage-Centered Design

4 Users and Related Species: Understanding Users and User Roles

Of Use And Users

If we are going to build better tools, how do we know what tools to build? Before we can even start designing a user interface, we must know something about what it interfaces, about what will be on either side of that interface between the software and the user. We do not have to know everything, but we do need answers to a few basic questions:

• What will the users of this software be doing?

• What will they be trying to accomplish?

• What do they need from the system to accomplish it?

• How should the system supply what they need?

As we develop a system and it evolves through successive refinements or releases, we are also interested in the answers to some additional ...

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Publisher Resources

ISBN: 9780768685305Purchase book