PROBLEM BEHAVIORS

There are reasons that the higher degrees of individual presence aren't routinely found in teams that do not use The Core. The attitudes and behaviors we have seen repeatedly are captured in three presence-related antipatterns: TooEmotional, NoHurtFeelings, and WrongTolerance.

TOO EMOTIONAL

When you encounter intense emotion at work, you often feel that someone is being too emotional. This condition usually arises when normal, everyday emotion, after being too long repressed, suddenly erupts. When emotions are processed in this delayed, bursty, and unpredictable way, the behavior that results often is, or seems, ineffective or self-destructive. The problem, though, is not that the person is too emotional. He is not emotional ...

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