You think that you or others are too emotional at work.


Constrain your emotions. Help others do the same.

Often, “conventional wisdom” either is so inefficient as to be functionally useless or is altogether wrong. The application of conventional wisdom usually does not lead to behavior that will achieve the desired results. This disconnection is especially likely in a world where the rate of change undercuts any value that conventional wisdom might have provided in slower-moving times.

People often adhere to ineffective policies and inefficient behavioral/cultural norms, despite the repeated failure of those policies and norms. Conventional wisdom so often turns out to be utter folly that ...

Get Software for Your Head now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.