Software for Your Head

ANTIPATTERN: TEAM QUACKERY

PROBLEM

Team performance is deteriorating. There are always remedies at hand, like the nostrums of the past.

An infestation of TeamQuackery behaviors will grow and subside according to the relevant available food supply: the aggregate tendency toward disbelief, despair, or cynicism. Once the host organization has been infected, the behaviors are nourished by the organization's advancing cognitive and ethical decay. What was everyday cowardice begins to show as spite. What was seen as a team's slow pace of learning is transformed into the team's inexplicable Oblivion about things of major importance. Large chunks of institutional memory disappear without warning.

Unfortunately, these experiences of decreasing team ...