CHAPTER 1: SOFTWARE ASSET MANAGEMENT: BOTH SIDES OF THE EQUATION
Overview
A software publisher rarely allows the software itself to be sold. The publisher sells rights, or entitlements, to use via the sale of licences. The risk to both the customer and the publisher is that software deployment and usage is very difficult to measure. Even the term usage is very difficult to define and must be described very specifically as part of the ‘right to use’ or licence.
Such confusion can give rise to two dominant questions for the IT manager:
- Am I using more or less than I am entitled to?
- Am I optimising usage across all my titles such that I am getting business value for my expenditure?
The single rule that governs whether a customer is in compliance ...
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