Chapter 13 Metrics for Strategic Vision
Beyond the Obvious
Making use of metrics to look beyond the obvious is quite important. Metrics have been seen as a tool to look at the details, a costly research microscope. Metrics can be equally powerful in looking into the future, viewing beyond the immediate neighborhood. This kind of application of metrics is in tune with proactive management initiatives. When the management process changes its approach from merely responding to a situation to working with vision, from myopic schemes to strategic vision, the predictive abilities of metrics will be in vogue.
Model-Based Approach
A step in the direction of building strategic vision from metrics is to build models, as many of them as possible, and ...
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