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1. Adrian Burr and Mal Owen, Statistical Methods for Software Quality, Thomson Computer Press, 1996, 453 pp.

2. Alexis Leon, Enterprise Resource Planning .

3. Anderson, Sweeney, and Williams, An Introduction To Management Science: Quantitative Approaches to Decision Making, West Publishing Company, MN, 1994.

4. Andrew Webb, Statistical Pattern Recognition, Arnold Publishers.

5. Anita D. Carleton et al., Software measurement For DoD Systems; Recommendations For Initial Core Measures, Carnegie Mellon University, 1996.

6. Anita D. Carleton and Mark C. Paulk, Statistical Process Control for Software Tutorial, Carnegie Mellon University, 1997.

7. Armand V. Feigenbaum, Total Quality Control, McGraw-Hill International Editions, 1991. ...

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