Book description
Organizations invest immense amounts of time, resources, and attention in their software projects. But all too often, when it's time to transfer the finished project to new "owners," they settle for the most superficial classroom training, documentation, and code walkthroughs. These conventional approaches to knowledge transfer often fail, dramatically reducing the value of new systems in production. You can do much better - and Software Ownership Transfer will show you how.
This is the first practical, hands-on guide to knowledge transfer in today's agile environments. Using a realistic, large-scale case study, ThoughtWorks expert Vinod Sankaranarayanan shows how to elevate knowledge transfer from "necessary evil" to an activity full of agility and innovation, and bring together multiple organizations and cultures to make ownership transfer work.
Sankaranarayanan explains why mere documentation of error reports and processes isn't enough, and shows how to successfully craft a knowledge transfer program that's more substantive and effective. Along the way, he offers guidance on overcoming the commercial compromises and personal tensions often associated with transferring systems to new ownership; and on transforming mere "knowledge transfer" into something much better: "taking ownership."
Table of contents
- About This E-Book
- Title Page
- Copyright Page
- Praise for Software Ownership Transfer
- Dedication Page
- Contents
- Figure List
- Preface
- Acknowledgments
- About the Author
- Introduction
- Chapter 1. The Challenge with Knowledge Transfers
- Chapter 2. Ownership Transfer: Bringing Home a Child
- Chapter 3. The Approach
- Chapter 4. The Program
- Chapter 5. Being Agile
-
Chapter 6. Culture
- Power Distance
- Cross-Organizational Cultures
- Team Culture and Process
- Retrospective Culture
- Iteration Planning Culture
- How Distance Impacts Culture
- Capacity and Culture
- Culture and Ownership
- The Politics of Culture
- “Not Invented Here” Syndrome
- Culture in the Trenches—Pairing
- Culture of Toil
- Culture of Documentation
- Ownership Is Taken
- Pulling Them Together
- Things to Know and Do
- Chapter 7. Engineering
- Chapter 8. Infrastructure
- Chapter 9. Continuous Business
- Chapter 10. Executing Ownership Transfer
- Chapter 11. Process
- Chapter 12. Measuring Ownership Transfer
- Chapter 13. The Three Bridges
- Chapter 14. Putting It Together
- Chapter 15. Conclusion
- Chapter 16. Epilogue
- Bibliography
- Glossary
- Index
Product information
- Title: Software Ownership Transfer: Evolving Knowledge Transfer for the Agile World
- Author(s):
- Release date: July 2016
- Publisher(s): Addison-Wesley Professional
- ISBN: 9780134181073
You might also like
book
Knowledge Management in Innovative Companies 1
The status of knowledge management (KM) as a mature science has long been recognized in the …
book
The Agile Culture: Leading through Trust and Ownership
Build Agile Cultures That Unleash Passion, Innovation, and Performance What do you want? Delighted customers. How …
book
Critical Knowledge Transfer
How to transfer your organization’s most important knowledgebefore it walks out the door When highly skilled …
book
Knowledge Management in Practice
"This evidence-based book provides the framework and guidelines that professionals need for working with the contemporary …