Chapter 3. The Approach

Ownership transfer needs to be planned and executed. Given the myriad patterns and dimensions of such exercises, it is difficult to create a catchall template for these programs. Our transfer exercise with EuroT is an example of one of our very successful transfers.

I don’t know of many other instances where the client director asks the incumbent to devise a plan to transfer their work to a new team. It’s a grand testament to the strong relationship that EuroT and ThoughtWorks had built over time. This approach gave the program a unique vantage point and allowed us to create an approach keeping the best interests of the EuroT application in mind. There were no other undercurrents to watch out for. Sometimes, the best way ...

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