Let’s start this book with a short stroll around the office to meet the people who are involved in a software project. It is important to look at their typical problems and desires so that we have confidence in the adequacy of the forecasting method and the approach to project control that we develop later in this book. It is the people, with their problems and desires, who establish the solution’s adequacy.
The People
The client (a.k.a. business person). These are the people who generate business solutions. They take business risks, sometimes having to power through ...