Chapter 1

Quality concerns in large-scale and complex software-intensive systems

Bedir Tekinerdogan1, Nour Ali2, John Grundy3, Ivan Mistrik4 and Richard Soley5,    1Wageningen University, Wageningen, The Netherlands,    2University of Brighton, Brighton, UK,    3Swinburne University of Technology, Hawthorn, VIC, Australia,    4Heidelberg, Germany,    5Object Management Group, Needham, MA, USA


Software quality management (SQM) is the collection of all processes that ensure that software products, services, and life cycle process implementations meet organizational software quality objectives and achieve stakeholder satisfaction. SQM comprises three basic subcategories: software quality planning, software quality assurance (SQA), and ...

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