Chapter 4

Quality management and software process engineering

Nikhil R. Zope1, Kesav V. Nori2, Anand Kumar3, Doji Samson Lokku4, Swaminathan Natarajan3 and Padmalata V. Nistala4,    1Tata Consultancy Services, Andheri (E), Mumbai, Maharashtra, India,    2International Institute of Information Technology, Hyderabad, Telangana, India,    3Tata Consultancy Services, TCS Innovation Labs—Tata Research Development and Design Centre, Pune, Maharashtra, India,    4Tata Consultancy Services, Hyderabad, Telangana, India


Assurance of software quality has been supported by evolving testing practices and technologies surrounding it. Capability Maturity Model Integration (CMMI) on the other hand has prescribed processes and managerial practices for ...

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