ChapterÂ 28.Â Change happens
âHowâs your development work coming, Glenn?â asked Dave, the Chemical Tracking Systemâs project manager, during a status meeting.
âIâm not as far along as Iâd planned to be,â Glenn admitted. âIâm adding a new catalog query function for Harumi, and itâs taking a lot longer than I expected.â
Dave was puzzled. âI donât remember hearing about a new catalog query function. Did Harumi submit that request through the change process?â
âNo, she approached me directly with the suggestion,â said Glenn. âIt seemed pretty simple, so I told her Iâd work it in. It turned out not to be simple at all! Every time I think Iâm done, I realize I missed a change needed in another file, so I have to fix ...