Chapter 19. Reporting What You Find

IN THIS CHAPTER

  • Getting Your Bugs Fixed

  • Isolating and Reproducing Bugs

  • Not All Bugs Are Created Equal

  • A Bug's Life Cycle

  • Bug-Tracking Systems

If you stand back and look at the big picture of software testing, you'll see that it has three main tasks: test planning, actual testing, and the subject of this chapter—reporting what you find.

On the surface, it may seem as though reporting the problems you discover would be the easiest of the three. Compared to the work involved in planning the testing and the skills necessary to efficiently find bugs, telling the world that you found something wrong would surely be a simpler and less time-consuming job. In reality, it may be the most important—and sometimes most difficult—task ...

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