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Solving Employee Performance Problems: How to Spot Problems Early, Take Appropriate Action, and Bring Out the Best in Everyone by Anne Bruce

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Chapter 630 Starters for Tough Performance Conversations: Waiting and Hoping Won’t Cut It

Even the most skilled leaders face those situations in which an employee is underperforming, violating policies, or exhibiting behavior that is not consistent with the company culture. Unfortunately, many leaders are uncomfortable with confronting these situations and choose the “wait and hope” approach to leading, which is “wait and hope the problem gets better and goes away on its own.” We all know how successful this approach usually is and how it tends to exaggerate the issues and create even more disruption and conflict in the workplace. It is important to point out that these are recent performance issues that do not represent a disciplinary situation. ...

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