Chapter 7Managing Performance in Today’s Dynamic Workplace

Today’s workplace requires leaders to manage performance in a kind of dynamic environment their predecessors did not encounter. This chapter focuses on three dynamics that current leaders need to understand and successfully navigate as they lead their teams and manage performance:

1. Workplace drama

2. Multiple generations in the workplace

3. Long-distance employees


As a leader, do you ever feel that you are shoveling coal in the boiler room instead of navigating the ship? Do you find yourself caught in the drama of power struggles, gossip, backstabbing, and manipulation?

By the time you realize you have employee performance problems, your organization may ...

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