How to Share Good or Bad News by E-mail
How to deliver good news more successfully—and deliver bad news in the most positive, productive, and useful way possible.
Natalie Canavor and Claire MeirowitzISBN: 978-0-13-706496-0$1.99
Make Everything You Write Matter, Even E-mail
Decide what to say, why you’re saying it, and how to say it—so you get the best results, every time!
Natalie Canavor and Claire MeirowitzISBN: 978-0-13-706498-4$1.99
Consider Your Goals When Writing