Foreword
The software industry is still a young industry in which software quality means for many people “pain,” “cost,” “constraint,” “nice to have,” “one-shot effort,” or “external reviews.” Fortunately, with the Agile movement, the industry has started to realize during the last decade that software quality also means “fun,” “built-in,” “rewarding,” and “higher productivity.” Ann Campbell and Patroklos Papapetrou belong to the latter group, and they strongly believe that software quality should be a daily concern shared by all stakeholders in the industry for long-term success.
Software quality is divided into external and internal quality. External quality looks at how well the software fulfills its functional requirements: in other words, ...
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