COMMUNICATION RULE 2
Check Your Interpretation—Confront Your Assumptions
Assumption is the mother of the screw-up.
—Angelo Donghia
Does the following sound like your normal, everyday routine?
You’re slammed with emails and bogged down by an inbox you can never keep clean. You’re flooded with text and instant messages throughout the day, and you barely have time just to keep up with social media networking.
You rush off to a meeting, and when you return, you’ve got over a dozen new emails, your voice mail is full, your instant message window is flashing, and you’ve got an invitation to a new meeting. You open the meeting invitation and click “accept.” Just then, you discover that you have another email telling you to disregard the invitation ...
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