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Speak Up, Show Up, and Stand Out: The 9 Communication Rules You Need to Succeed by Loretta Malandro

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COMMUNICATION RULE 4

Create Positive Partnerships—Stop Negative Talk

The last of the human freedoms is to choose one’s attitude in any given set of circumstances.

—Viktor E. Frankl

It’s unpleasant to be around someone who is, well, unpleasant. Going to work each day and dealing with surly coworkers and toxic people is stressful. These negative conversations can put you on edge and keep you from doing your best work. It’s not easy to deal with. In fact, we have so much difficulty handling negativity in ourselves and in others that we accept behavior that goes against our personal values.

The type of negativity I’m talking about is called conspiring, and it is a 50-50 accountability behavior. It’s a strong word that conjures up images of plotting ...

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