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Special Edition Using Microsoft® Office XP by Woody Leonhard, Ed Bott

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Advanced Support Options

Microsoft delivers an extraordinary amount of support information for all Office versions on the Web. That commitment doesn't extend to answering individual questions free—if you purchase a retail version of Office, you get two free assisted support incidents, over the phone or via Web-based support options, while all other personal support options cost at least $35. But if you're willing to search long enough, chances are good that you'll find the answer yourself.

Using the Office Resource Kit

Microsoft sells its Office Resource Kit as a heavy and high-priced book/CD combination. You can buy the book if you insist, but we suggest that you save your money and download only the pieces you need from the Web. Every word ...

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