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Special Edition Using SOAP by John Paul Mueller

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Creating a Simple Survey Form

Companies use survey forms for a variety of purposes. The most common use is to ask customers how they feel about a product and how they use it. In some cases, a company might ask for customer referrals or provide an opportunity for the customer to ask for additional information about another product. Survey forms also figure prominently in employee relations. The suggestion form is nothing more than a survey in disguise. From a development perspective, many forms follow the survey format.

A good way to look at surveys is as data entry forms that require a one-way communication. The form requests data in the form of an opinion and the sender knows there won’t be any immediate response (except a simple thank you ...

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