Planning for Support After Go-Live

Eventually, ABC Company will go live on (hence the term “go-live”) or productively use the SharePoint Portal Server solution and enjoy all of the benefits inherent to managing and sharing information in a business-efficient, cost-efficient manner. Given the careful and thorough planning surrounding the deployment, it is expected that the actual go-live day will amount to a “non-event”! However, without proper attention to post–go-live continuing operations/maintenance, the system will eventually fall prey to downtime. Thus, ABC plans to leverage its Data Center Operations team to continually provide value in terms of performing daily routine systems management, maintenance, and exception reporting tasks.

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