Chapter 13. Microsoft CRM Integration and Data Conversion
In this chapter
Integration Basics
Integration Components
Integration Points
Integration Deployment
Integration Architecture
Integration Settings
BizTalk Document Tracking
Initial Data Migration
Use Case Corner—Scribe Migrate for Microsoft CRM: Data Migration
Summary
Integrating CRM to a company's back office functions has always been a daunting task. Inevitably, numerous questions arise regarding this type of integration. These include
Can Account and/or Contact records originate in both systems?
Are updates allowed in both systems and, if so, how do these updates get transferred to the other system?
Do the data transfers happen in batch or in real time?
How much latency can exist in an integration ...
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