Special Edition Using® Microsoft® CRM

Microsoft CRM Configuration Files

There are two key files that we need to understand before customizing Microsoft CRM. These are:

• Inetpub\wwwroot\web.config

• Inetpub\wwwroot\_Resources\isv.config

Both files are essentially XML files that Microsoft CRM references to determine certain application behaviors as well as to know which customizations to display.

web.config

The web.config file consists of a group of application settings that Microsoft CRM uses to determine behavior of the application. Table 14.1 lists the setting or “keys” housed in the web.config by default.

Table 14.1. web.config Application Settings

Key	Overview
Help Catalog Name	This is the name of the Index Server Catalog to use when executing queries from Help. Default Setting: Microsoft ...