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Special Edition Using® Microsoft® Office Outlook® 2003 by Robert Cordingley, Charlie Russel

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Mail Improvements

In addition to the graphical and layout changes previously described, Outlook includes a number of improvements designed to enhance the mail experience.

Improved AutoComplete

Outlookuses two features to resolve and complete names entered into email messages: AutoComplete and autoresolution. Versions of Outlook prior to Outlook 2002 only used autoresolution, which is the process of taking a full name and looking in your Contacts folder or other address book to see if a match could be found for the name. If so, the name was resolved. If not, the name was marked as unresolved, and you could either choose one of a list of matching addresses or create a new address.

Outlook 2002 introduced a new feature that had been present in Outlook ...

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