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Special Edition Using® Microsoft® Office Outlook® 2003 by Robert Cordingley, Charlie Russel

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Typical Public Folder Applications

You can really create just about any type of application in a public folder. Applications I've seen over the past few years include some of the following:

  • Moderated or unmoderated message boards

  • Sales force automation systems

  • Inventory management applications

  • Customer relationship management applications

  • Information distribution systems

  • Help desk systems

Basically, if your system needs to store information and have others access that information, you can turn your system into a public folder application. So, how do you tell whether your potential application is right for a public folder application? Well, there's no real litmus test for whether your application should be developed using public folders, but consider ...

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