O'Reilly logo

Special Edition Using® Microsoft® Office Outlook® 2003 by Robert Cordingley, Charlie Russel

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Improving Your Outlook

I've provided a significant amount of information on the different features of Business Contact Manager in this chapter. However, information isn't much good if you can't apply it to your own business. This section explores several different business applications in which Business Contact Manager can help your business manage accounts, contacts, and opportunities.

The Box Salesman

BCM is designed for a single salesperson to manage accounts, contacts, and opportunities. A box salesperson might have 10 or 15 major accounts with 30 or 40 contacts spread over those accounts. In addition, the salesperson might be pursuing another 20 new opportunities—some for existing accounts and some for new, potential accounts. Business Contact ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required